frequently asked questions
How to buy
Where can I buy?
In our Etsy shop: every product page has a button that takes you straight to its listing. And in person, at the fairs and markets we go to.
Why on Etsy and not here?
Etsy takes care of payment, messages and order tracking. That way this site can focus on the fun part: helping you discover characters.
Where do I see the price, availability and shipping?
Each product page shows an approximate price, but the Etsy listing is what counts: it always has the up-to-date final price, availability and shipping.
How much is shipping? What if I want to return it?
Shipping within Spain is free (it’s already included in the price) and you have 14 days to return or exchange. All the details are in shipping and returns.
Can I buy in person?
Yes, at the fairs and markets we go to. Check the upcoming dates in the fairs section.
I have a question about a product
Message us on Etsy from the listing itself and we’ll be happy to help.